Support
Percussion Software's Technical Support provides customers with the best support found in the software industry. In order to assure this, we not only fully support our customers on our products but also on associated technologies. Our team is dedicated to meeting your needs, and adheres to the support philosophy, "We Guarantee Your Success."
Percussion Technical Support has consistently been praised for the unique and great service they offer. What kinds of people make up our Tech Support team? The team consists of highly skilled professionals who are equipped with expert product knowledge. This knowledge consists not only of Percussion Software's products, but also of HTML, XML, XSL, Lotus Domino, Java™, Microsoft IIS, Oracle, Microsoft SQL, Sybase, AS/400 and many other software products. This extended knowledge allows us to get to the bottom of any issue and quickly provide a solution that meets your business needs.
Percussion Customer Support Extranet
Support for Rhythmyx WCM
North America Support
9:00 AM to 9:00 PM ET, Mon. - Fri.
Phone: 800.283.0800
Fax: 781.438.9955
Email:
technical_support@percussion.com
Europe Support
8:30 AM to 5:30 PM UK, Mon. - Fri.
Phone: +44(0)20.7850.0200
Fax: +44(0)20.7850.0201
Email:
technical_support_UK@percussion.com